Report of the CEO: Member Insights

Slide 1
Overview of Member Interviews
Slide 2
Interviewed 102 Members from 43 Companies Across the U.S.
Slide 3
Targeted Member Interviews Across all 5 Segments
Slide 4
Executive Key Findings Summary
Slide 5
Key Findings: 1) Member Segmentation
Slide 6
Key Findings: 2) SLA Policy Processing
Slide 7
Key Findings: 2) SLA Policy Processing
Slide 8
Key Findings: 2) SLA Policy Processing
Slide 9
Key Findings: 3) Other SLA Programs/Support
Slide 10
Key Findings: 3) Other SLA Programs/Support
Slide 11
6 Things We Should Care Most About For The Plan
Slide 12
What Should We Care Most About?
Slide 13
What Should We Care Most About?
Slide 14
What Should We Care Most About?

Slide 1
Priority 1: Segment 1 Filing Teams
Slide 2
Strategy 1: Reduce Critical Pain Points
Slide 3
Strategy 2: Make it Easier to Connect and Get Information
Slide 4
Strategy 3: Establish Key Influencer Community
Slide 5
Strategy 4: Deepen Relationships with Filing Teams
Slide 6
Priority 2: Segment 1 Brokers
Slide 7
Strategy 1: Provide Brokers with Tools/Insights
to Make Filing Easier
Slide 8
Strategy 2: Provide Unique/Valued Content
Slide 9
Strategy 3: Increase Broker Engagement With SLA
Slide 10
Priority 3: Segment 2 C-Level Executives
Slide 11
Strategy 1: Better Understand C-Level Executive Needs
Slide 12
Strategy 2: Provide Unique/Valued Content
