Education and Compliance Report – June 2022
Continuing Education Program Overview: Live Courses
We are pleased to share the following updates of our live course progress through June. To date we have facilitated eight webinars that were attended by approximately 1,600 licensed brokers, compliance, and legal professionals. These webinars offered 21 CE credits which were provided to approximately 1,149 licensees. Enhancements to the Learning Center will support dual stream delivery, non-resident license information, automated course reminders and distribution of course materials and facilitator information. Our engagement with DocuSign has streamlined the attendance process and is being expanded to other areas of customer engagement.
Continuing Education Program Overview: On-Demand
The Learning Center hosts seven on-demand courses which provide 13 CE Credits to our licensed members. There are 2 courses pending approval from CDI and an additional 4 courses being finalized for submission.
Please see the following summary of our on-demand courses which were attended by approximately 160 licensees to date. The goal for 2022 is to implement ADA compliance standards so that content is readily accessible to all members.
Continuing Education Program Overview: SLA University
The SLA is developing a curriculum that will provide training to brokers and support staff that are new to the surplus line insurance market. Courses will be available on-demand and will provide CE credits or a certificate of achievement. Modules for Commercial Property, Commercial Casualty and Wholesale E&O have been produced. Additional topics including Risk Transfer and Ethics are scheduled for production. Rollout is anticipated for early 2023.
Compliance Overview: Compliance Connections
Compliance Connections is a new series that was launched by the Education & Compliance Department in 2021. The program endeavors to improve compliance and to offer a foundation of education for brokers placing surplus line coverages in California. The target audience includes filers, compliance, finance and other support staff. Compliance topics including diligent effort, licensing and filing requirements are available through the on-demand library. The 2022 tax filing requirements were shared via a live webinar and made available on-demand.
2-Hour Training
California insurance code section 1765(f) requires that all surplus line business entities provide two hours of training to its employees who solicit, negotiate or effect insurance coverage with a surplus line insurer. The 2-Hour Training has been attended by over 200 members in 2022, which is up by over 30% over the prior year. Continuing efforts are underway to increase compliance and engagement, including a RAPID enhancement to improve tracking and reminders.
SLA Membership
Membership growth through April has been steady; approximately 334 licenses were issued to individual brokers and entities; non-resident entity licenses represent 79% of the entity surplus line licenses issued year-to-date.
Compliance Outreach and Training
Education and Compliance has focused on adding programs and services that make it easier for members to connect with the SLA and provide the information needed to submit filings in a timely and efficient manner. Our mission: 100% member compliance across all surplus line insurance filings. To date, we have reached out to over 300 individual brokers and entities to provide advice and training in various areas of compliance and filing. In the process, we have gained valuable feedback and are building partnerships that add member value. The transition to SalesForce will further increase our ability to track, identify and provide additional services that will add value for our membership. The following is a high-level overview which breaks out the compliance outreach and training efforts provided in 2022.
